Ninja Van has announced it will withdraw from Vietnam’s express delivery market, advising customers to stop creating new orders as it winds down operations by 30 September 2025, Dan Tri has reported → view source.
Key details:
- Service halt: Customers told not to place new orders; all pending orders to be completed by 26 September or refunded by 30 September.
- Reason: Part of a broader restructuring plan to reallocate resources and develop new logistics services.
- Market context: Exit comes amid fierce competition and a “race to the bottom” in Southeast Asia’s delivery sector.
- History: Founded in 2014, Ninja Van entered Vietnam in 2016 and scaled to more than 4,000 delivery centres, handling over 2 million orders daily.
- Future: Company hinted at returning with services better tailored for Vietnam.
Vietnam’s express delivery market has expanded rapidly with e-commerce growth, drawing intense price competition among domestic and foreign players such as Giao Hang Nhanh, Viettel Post, and Lazada Logistics.
Ninja Van’s exit reflects margin pressure in a crowded field.
See also: Last-Mile Delivery in Vietnam 2025: Market, Challenges & Trends